Refund Policy

Refund Policy for Purchase of New E-Bikes

You may return an ebike within 3 days and we'll replace it *, or give you a refund, less a re-stocking fee of 20%, as long as there is no more than 10 miles on the ebike, and no damage to it, or scratches. After 3 days all sales are final, and no refunds will be issued. Not too many people understand 're-stocking fees', but by law once an item is sold as new, it can never be resold as 'new' again, and therefore if its now used or even out of the box, the next consumer expects a discount. Usually these discounts, bike re-conditioning and prep, will exceed the 20% fee. Used e-bikes do not sell as quickly, adding more costs.

Conditions: The E-Bike must be returned to the store prior to any refund, and buyer assumes all costs of the transportation return of the e-bike to the store. All items must have original tags, chargers, tools, accessories, etc if they were part of original purchase included as part of the e-bike return. If there is notable or extensive use on the E-Bike when in the 3 day return period, a price deduction off the full refund, in addition to the 20% re-stocking charge, will be made based on Store Owner assessment of wear and tear, and mileage, prior to refunding your money. Any e-bike with user caused damage, or miles beyond 20, is not eligible for a return or refund of any kind, or trade in, or upgrade as a credit ! Any e-bike that receives a discount off MSRP, is also not eligible for a return or refund of any kind, nor is a an ebike eligible for return if it was an ebike not normally stocked on our sales floor, or a special order. * If the reason for the return is due to a non-working component on the e-bike, Revolution E-Bikes® reserves the right to repair and fix the e-bike first under warranty, subject to approval by the original equipment manufacturer, before any potential refund or exchange will be considered. Re-stocking fees will still apply.